Privacy Policy

This policy explains what information Mangai Signature collects when you use our website, and how we use and protect it.

To process your order, we collect your name, delivery address, phone number and email address. We do not collect or store your card, UPI or bank details — payments are handled directly by our payment partner, Razorpay, on their secure systems.

Your details are used to fulfil and ship your order, share delivery updates, respond to queries, and — only if you've opted in — send you offers and new arrivals over WhatsApp or email.

We share only what's necessary with our courier partners to deliver your order and with our payment partner (Razorpay) to process payment. We do not sell or rent your personal information to anyone.

Our website uses cookies to keep items in your cart, remember your preferences, and understand how visitors use the site so we can improve it.

To understand how our website is used and to show our pieces to the right people, we use Google Analytics and the Meta (Facebook) Pixel. These tools use cookies to collect anonymous usage data and may help us show you our jewellery on Google, Instagram and Facebook. They don't receive your name, address or payment details.

You can opt out of Google Analytics using Google's browser add-on, and you can manage ad preferences within your Facebook, Instagram and Google account settings.

We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration or loss.

We keep your personal information only for as long as we need it — to manage your account, fulfil and support your orders, keep proper business records, and meet any legal obligations. When it's no longer needed, we remove it.

You're in control of your information. At any time you can ask us to show you the details we hold about you, correct anything that's wrong, delete your account information, or stop sending you promotional messages — just get in touch and we'll take care of it.

We may update this Privacy Policy from time to time as our practices or the law evolve. The latest version will always be here on this page, so do check back now and then.

For any privacy-related question, write to us at mangai.signature@gmail.com or message +91 93648 77147.